Chatbots Built Around Your Business

Custom-trained bots for your brand, your content, and your customer workflows.

I build intelligent, branded chatbots tailored to your business data, workflows, and customer needs. From customer support to lead generation, each chatbot is crafted for maximum performance and engagement.

Why Custom Chatbots?

24/7 Support

Always-on customer service with instant responses and automated issue handling.

Branded Voice

Chatbots that reflect your tone, content, and customer communication style.

Cost Reduction

Lower support costs and scale operations with intelligent automation.

Custom Chatbot Features

Knowledge Base Integration

Chatbots trained on your business data, FAQs, and product documentation.

Brand Customization

Styled chat interfaces that match your website branding and customer expectations.

System Integration

CRM, helpdesk, calendar, and backend system integrations for full functionality.

Analytics & Insights

Track user interactions, top questions, and performance with real-time metrics.

Security & Privacy

Enterprise-grade security, data protection, and privacy compliance.

Human Handoff

Escalate to a human agent when needed—seamless transition and full context handoff.

Custom Chatbot Technical Capabilities

I build chatbots that feel like a true extension of your support or sales team:

Natural Language Understanding: Chatbots understand customer intent and respond appropriately
Branded Voice: Responses that align with your tone, terminology, and audience
Live Escalation: Intelligent handoff to human agents with ticket creation or Slack alerts
CRM Integration: Push leads, messages, and support outcomes into HubSpot, Salesforce, etc.
Website Deployment: Drop-in chat widget for instant functionality on your site
Cross-Platform: Chatbots built for web, Slack, mobile, WhatsApp, and custom integrations
Analytics Dashboard: Monitor usage, performance, resolution rate, and satisfaction

Implementation Examples

Customer Support Bot: Answer product FAQs, process returns, and reduce support tickets
Sales Assistant: Qualify website leads and schedule calls with integrated calendar sync
Internal HR Bot: Help employees get answers on PTO, benefits, policies, and onboarding
E-commerce Concierge: Provide size guides, shipping status, and product discovery

Chatbot Development Process

Discovery & Planning Understand your use cases, workflows, data, and customer needs.
Training & Development Train the chatbot on your content and business logic with brand-aligned responses.
Integration & Deployment Deploy across your systems with performance tracking and human escalation.

Investment & Pricing

Pricing depends on complexity and integrations:

Basic Chatbot: $5K–10K Core Q&A functionality, FAQ training, and simple deployment
Branded Chatbot: $10K–20K Custom training, branding, integrations (CRM, calendar, helpdesk)
Multi-Platform Chatbot: $20K–40K Multi-channel deployment, analytics, advanced routing, memory
Ongoing Support: Monthly retainer for updates, re-training, and feature improvements

See a Custom Chatbot in Action

Try the live demo to experience a chatbot trained on real business content. Explore how it responds, integrates, and escalates just like a human team member.

Ready to Build Your Custom Chatbot?

Let’s talk about your support challenges, automation needs, or lead qualification goals. I help Triangle area businesses build intelligent chatbot systems tailored to their exact needs.

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Adam Matthew Steinberger

Senior Software Engineering Consultant

Backend, Cloud & AI Software Architecture and Development